189bet's Privacy Policy — Your information is safe with us

189bet collects two types of information — what you provide directly, and what is automatically recorded during your use of the platform. This data helps us keep our services running smoothly and securely. In line with 189bet's privacy policy, only the information that is strictly necessary is collected.

What you provide directly:

• Full name, date of birth, email address, and phone number collected at registration.
• A copy of your national ID or passport for KYC verification.
• Mobile banking number or bank account details for payment purposes.
• Information you provide when contacting our support team.
• Information provided when participating in promotional surveys.

Automatically Collected Information:

• Your device's IP address and location data.
• Browser type, operating system, and device information.
• Login timestamps, session duration, and activity logs on 189bet.
• Which games you played, how long you played them, and your betting patterns.
• Information collected through cookies and similar tracking technologies.

189bet uses the information it collects only for specific, legitimate purposes. Under our privacy policy, we are committed to ensuring your data is never misused. The specific reasons for data use are outlined below.

189bet also uses your data to personalize your platform experience — such as surfacing games you enjoy or sending you relevant bonus offers. This personalization is designed to make your gaming experience more enjoyable.

189bet never sells your personal information or shares it with advertisers. In certain limited circumstances, we may share minimal data with trusted third parties.

• Payment Processors: Only the information necessary to complete a transaction is shared with authorized payment partners.
• Technology Service Providers: Limited data access is granted for cloud hosting and cybersecurity services, under strict confidentiality agreements.
• Game Software Providers: Limited information necessary to run games may be shared with third-party game studios.
• Legal & Regulatory Authorities: Disclosure of information is mandatory upon a valid order from a court or government regulatory authority.
• Fraud Prevention Agencies: Relevant authorities may be provided with information in connection with investigations into money laundering or fraud.

189bet protects your data using industry-leading technology and processes. Our security operates across multiple layers, so that if one layer is ever compromised, the others continue to keep you protected.

• TLS/SSL 256-bit encryption: All data transmissions are encrypted, preventing any interception in transit.
• Firewall & Intrusion Detection: Unusual activity is detected and blocked in real time.
• Access Controls: Server access is restricted to authorized personnel only, with multi-factor authentication required.
• Regular Security Audits: Third-party experts conduct regular security audits of 189bet's systems.
• Data Backup: All data is backed up on secure offsite servers.
• Staff Training: All staff receive regular training on data protection.

Keep in mind — no one can guarantee 100% security on the internet. To protect your own account, use a strong password and never share it with anyone.

189bet uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience. The types of cookies used by 189bet under our privacy policy are described below.

• Essential Cookies: Required for login sessions and security. The site cannot function properly without these.
• Analytics Cookies: We collect statistics on which pages are visited and how long users stay, helping us improve the site.
• Functional Cookies: Remembers your language preference, game settings, and other preferences.
• Marketing Cookies: Used to show you relevant offers based on your preferences.

You can manage or clear cookies at any time through your browser settings. However, disabling essential cookies may cause some 189bet features to not function properly.

Under 189bet's privacy policy, you have full rights over your own personal data. We believe transparency and user control are the foundation of a trustworthy platform.

• Right to Know: You can request to know what information 189bet holds about you.
• Right to Rectification: If any of your information is incorrect or outdated, you may request a correction.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Object: You may opt out of marketing communications or object to specific data processing at any time.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Right to Withdraw Consent: You may withdraw your consent at any time.

189bet does not retain your data longer than necessary. Retention periods vary depending on the type of data — determined by legal obligations, business needs, and your privacy protection.

Once the retention period expires, 189bet securely deletes or anonymizes your data. If legal requirements mandate keeping it longer, you will be notified.

189bet strictly prohibits participation by anyone under 18. A key part of our privacy policy is ensuring that no data from minors is collected under any circumstances.

• Age is verified at registration; accounts cannot be created if the user is identified as under 18.
• If someone registers with a false age and is later found to be a minor, their account will be closed immediately.
• If any data belonging to a minor is found in our system, it is deleted immediately.
• If you have any concerns, contact our support team — we will investigate promptly.

189bet may update this privacy policy from time to time. Changes may be made due to technological developments, legal requirements, or service improvements. We will always notify you of any updates.

• For significant changes, a notification will be sent to your registered email or through the platform.
• The date of the latest update will always be displayed at the top of the page.
• If you do not agree to the updated policy, you may request to close your account.
• Continued use of 189bet after any changes takes effect will be considered acceptance of the updated policy.

If you have any questions or concerns about this privacy policy, please contact 189bet's customer support team. We are always ready to assist you.